Carnival Week Item Echange

Name: Videl
Server: S3

Hello today a new event start i have echange 3x coupon and not reward it i have ask other player and happen the same to evryone....





I Recive in bag something that is not coupon and i cant not use it 

All those Rewards are Worong WTF are you doing?

Hello and thank you for your feedback.
Current issue has been fixed right now and you can exchange right items. Please check your in-game email and find items you haven't got in time.

Best regards,
Jade Goddess Team
07.01.2020

Confirmed and Fixed Thanks^^

I Recive My Items Back But What about Others Players They need all to Send a Ticket on Suport?

Marco #2771 писал(а):Confirmed and Fixed Thanks^^

I Recive My Items Back But What about Others Players They need all to Send a Ticket on Suport?Yes, please let other players contact our customer service in order to negotiate an issue happened.

Marco #2771 писал(а):Name: Videl
Server: S3

Hello today a new event start i have echange 3x coupon and not reward it i have ask other player and happen the same to evryone....





I Recive in bag something that is not coupon and i cant not use it

Marco #2771 писал(а):All those Rewards are Worong WTF are you doing?

Ninazu писал(а):Hello and thank you for your feedback.
Current issue has been fixed right now and you can exchange right items. Please check your in-game email and find items you haven't got in time.

Best regards,
Jade Goddess Team
07.01.2020

Marco #2771 писал(а):Confirmed and Fixed Thanks^^

I Recive My Items Back But What about Others Players They need all to Send a Ticket on Suport?

Ninazu писал(а):Marco #2771 писал(а):Confirmed and Fixed Thanks^^

I Recive My Items Back But What about Others Players They need all to Send a Ticket on Suport?Yes, please let other players contact our customer service in order to negotiate an issue happened.