Reports about technical issues and game errors

andreea #6445 писал(а):im from s6 PARADOX 2 leader of clan killers please fix the chat problems we cant wait for minutes to talk with someone or type same sentence over and over again please FIX itHello, we will research your feedback as soon as possible. Thank you for contacting us.

Reporting the issue on Beast Castle.

Server 4.Yannis
Nick: pjoakicz
Time: 22/03/2020 - 11:37PM

After reaching stage 5 on beast castle, it won't unlock the new slot on mount souls.
I'm not sure if i'm the only one affected or not, but i needed to report this bug.


SS :

pjoakicz21 писал(а):Reporting the issue on Beast Castle.

Server 4.Yannis
Nick: pjoakicz
Time: 22/03/2020 - 11:37PM

After reaching stage 5 on beast castle, it won't unlock the new slot on mount souls.
I'm not sure if i'm the only one affected or not, but i needed to report this bug.


SS :



This actually means, you have to beat lvl 5..
i Posted same thing few months ago.

Kert #9791 писал(а):pjoakicz21 писал(а):Reporting the issue on Beast Castle.

Server 4.Yannis
Nick: pjoakicz
Time: 22/03/2020 - 11:37PM

After reaching stage 5 on beast castle, it won't unlock the new slot on mount souls.
I'm not sure if i'm the only one affected or not, but i needed to report this bug.


SS :



This actually means, you have to beat lvl 5..
i Posted same thing few months ago.Ah [Censorship], got it <3 cheers a lot Reside!

WUKUNG BOSS BUGGED AFTER BEING KILLED.

I think it's affecting all the servers as Reside did reported it too.

Boss Wukung 180 from Reincarnation land 1 shows as spawned right after he was killed,so we don't know the exact time when his going to respawn back.

SS :

pjoakicz21 писал(а):WUKUNG BOSS BUGGED AFTER BEING KILLED.

I think it's affecting all the servers as Reside did reported it too.

Boss Wukung 180 from Reincarnation land 1 shows as spawned right after he was killed,so we don't know the exact time when his going to respawn back.

SS :

good evening, thanks for writing

we reported to the programmers

Bug affecting all servers.

Name s4.pjoakicz
Date/Time : 20.30PM - 4/26/2020 - when Great War event is on sunday.

Now i don't know what's happening here, it's really odd and it's fustrating as well so i'm going to go into it.

Multiple people believe that some1 from server 1 is an admin and disconnects all the players from the great war when the beast reaches the last 1000 life.

Everybody is getting auto-reconnect for around 15-20s or until they refresh the page.
Error is :Auto-Reconnecting in 5s - then when you are trying to join back it says :Request Failed (Error Code: 1).
So we are left with thee great war being lost.

2nd though it's that great war is bugged and when the beast is reaching the last 1000life it will auto-disconnect all the players.

Now we don't know what to thing as LadyEmerald told us in the chat "Not many people are joining the war,lazy teammates" which some of us started to believe that somebody is pushing a button to just cancel the war or something so we won't win.

I don't accuse anyone from s1.Empire guild of doing that but clearly if it's not a bug then somebody is cheating the game by having an admin restart the game when we are doing the great war.

I don't have a screenshot to show exactly but recorded the whole great war, so i'm going to post the link :

https://www.youtube.com/watch?v=qWkybPvj8No

If you don't want to watch the whole video please do skip to minute : 2:50

Could we get an answer to this please?

We don't know what to believe, so we don't know if someone is cheating the game *(admin restarting the game)* or if it's a bug with the great war.

Shortly all the global events will not work again which is quite sad :(

Thank you.

pjoakicz21 писал(а):Bug affecting all servers.

Name s4.pjoakicz
Date/Time : 20.30PM - 4/26/2020 - when Great War event is on sunday.

Now i don't know what's happening here, it's really odd and it's fustrating as well so i'm going to go into it.

Multiple people believe that some1 from server 1 is an admin and disconnects all the players from the great war when the beast reaches the last 1000 life.

Everybody is getting auto-reconnect for around 15-20s or until they refresh the page.
Error is :Auto-Reconnecting in 5s - then when you are trying to join back it says :Request Failed (Error Code: 1).
So we are left with thee great war being lost.

2nd though it's that great war is bugged and when the beast is reaching the last 1000life it will auto-disconnect all the players.

Now we don't know what to thing as LadyEmerald told us in the chat "Not many people are joining the war,lazy teammates" which some of us started to believe that somebody is pushing a button to just cancel the war or something so we won't win.

I don't accuse anyone from s1.Empire guild of doing that but clearly if it's not a bug then somebody is cheating the game by having an admin restart the game when we are doing the great war.

I don't have a screenshot to show exactly but recorded the whole great war, so i'm going to post the link :

https://www.youtube.com/watch?v=qWkybPvj8No

If you don't want to watch the whole video please do skip to minute : 2:50

Could we get an answer to this please?

We don't know what to believe, so we don't know if someone is cheating the game *(admin restarting the game)* or if it's a bug with the great war.

Shortly all the global events will not work again which is quite sad :(

Thank you.hi

sorry for the delay,
I signaled to whom I owe and as soon as I have an answer I will let you know
in the meantime, I wish you a good game

I dont understand why u sent out english servers when you are not  even tryin to fix issues and let players leaving cause you dont care at all about english servers' community. Too bad some peeps gaves you money cause you dont deserve at all, thieves!

Ninazu писал(а):Dear players, our testing team is constantly perfecting the game, but you can also help by reporting any errors or technical problems in case of detection.

In this topic, you can report any technical problems or bug in the game using the following template:

1. Your nickname and server;
2. Issue's date and time;
3. Full and detailed description of issue happened;
4. Screenshots.

Please note that only messages related to technical problems and errors are allowed here. Messages that do not correspond to the topic will be considered as flood and deleted.

All sent requests will be considered and sent to our technical department for verification in order to resolve them as soon as possible.

Thanks for your understanding!

Ninazu писал(а):Hi, thank you for your report. Current BUG is checking by our development team now and will be corrected as soon as possible.

Kallie #9355 писал(а):S.2 TheKitten
12/20/19 1:07am
I'm trying to use the rename coupon and EVERY name I enter it tells me it has forbidden characters. When i enter like ggggggggg it tells me if i want to proceed with name change.

Marco #2771 писал(а):Event Landlord is buged it is starting on time of my region and not Server Time i has not able to join when has 20:30 in Server Time but i has able to join when has 20:30 in my region time but no able to do any point.....

Kert #9791 писал(а):1. S1. Reside
2. 12/17 2.00 am
3. Upgraded def gem to level 8 and lost stats, Gem dont have stats.
4. .

Ninazu писал(а):Kallie #9355 писал(а):S.2 TheKitten
12/20/19 1:07am
I'm trying to use the rename coupon and EVERY name I enter it tells me it has forbidden characters. When i enter like ggggggggg it tells me if i want to proceed with name change. Hi, we already know about such issue and dealing with it. Please try to choose the nickname begins from lowercase letter.

Ninazu писал(а):Marco #2771 писал(а):Event Landlord is buged it is starting on time of my region and not Server Time i has not able to join when has 20:30 in Server Time but i has able to join when has 20:30 in my region time but no able to do any point.....Hi, please try to change your computer's timezone to UTC+1:00 in order to join the Landlord event. Our development team deals with this issue currently.

Kert #9791 писал(а):1. s1 Reside
2. 12/20 7.33 PM
3. Lvl 80+ Demon quest, kill "flame maidens" not possible to progress, since killing them wont increase counter.
4.

Ninazu писал(а):Hi, both above issues have been forwarder to the development team to research and fix it. Thank you for report.

Marco #2771 писал(а):I have win those Wing´s i Press Use and Lose It LOL
it should Regist not Convert in Wing Stone....
I lose a Cool Wing for get Stone too bad this Game...

Ninazu писал(а):Dear player, please contact our customer service and provide with all necessary info there. Current topic is only for game bugs or common technical issues.